Office Administrator – Southaven, Miss.

Job Title: Office Administrator

NDL Industries Inc. is looking to hire an Office Administrator for our Southaven, Mississippi warehouse to oversee the day-to-day administrative duties, research information, and assist in developing more digital ways of working and onboarding new team members. This role supports our Warehouse Manager on supervising staff to ensure maximum productivity.

This is an exciting opportunity to come work for a fast-growing, dynamic company in the HVACR and plumbing manufacturing industry. Our company prides ourselves on our ability to make decisions quickly, efficiently, and is fully supportive of a flexible and remote work arrangement.

Job Overview:

• Help select and grow a team of dedicated and capable warehouse employees to setup and operate the facility as it comes online
• Manage the day-to-day operations of the facility; ensure logistics and maintenance tasks are coordinated and completed
• Provide an exceptional level of customer service that supports the growth and strategy of the organization
• Be responsible for maintaining high standards of service and quality which set the company apart in the industry
• Become a trusted and respected team member within the organization

Our ideal candidate:

• Understands business priorities and identifies process improvements to create efficiencies; support the growth efforts of various teams to ensure high standards of service and quality are maintained
• Has strong communication skills and the ability to work collaboratively to ensure all business lines are connected
• Ensures individual professional goals align with strategic goals, brand positioning and the overall wellbeing of the company
• Actively engages all teams to foster cohesiveness and collaboration
• Has high level of integrity and discretion in handling confidential information; maintains professionalism in dealing with all stakeholders, inside and outside the company
• Adaptable, versatile, fast learner who is comfortable reprioritizing tasks as appropriate if business initiatives change and can act independently to execute revised plans

Responsibilities:

• Responsible for the efficient functioning of the office through a range of administrative, financial, and managerial tasks
• Ensure the smooth running of the office on a day-to-day basis through management of support staff
• Assist with compliance of federal, state, and local warehousing, material handling, and shipping requirements through training and enforcing adherence to requirements and advising management on needed actions
• Implementing and maintaining procedures/office administrative systems
• Dealing with correspondence, complaints, and queries from within and outside the organization
• Help manage inventory levels by generating or conducting physical counts, reconciling with warehouse management, and accounting systems
• Maintain physical condition of office and help by planning and implementing design layouts, inspecting equipment, issuing work orders for repair and requisitions for replacement
• Organizing introduction programs for new employees
• Maintain warehouse staff by recruiting, selecting, orienting, and training employees
• Assist the organization’s HR Function by keeping personnel records up to date and properly filed
• Attend meetings with management, customers, and vendors
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional bodies
• Contribute to team effort by accomplishing related results, as needed
• Greets visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers

Skills and competencies:

• Bachelor’s degree in Logistics and/or Supply Chain Management or related discipline (desirable)
• 5+ years of warehousing experience (required)
• 3+ years of management roles (desirable)
• Warehouse management software experience (required)
• Carrier management software experience (desirable)
• Electronic Data Interchange (EDI) experience (desirable)
• Ability to think creatively, self-starting and motivated
• Ability to work collaboratively inline with strategic goals
• Leadership traits (essential)
• Strong communicator and collaborator
• Effective time manager when dealing with competing priorities and deliverables with strong attention to detail
• Strong Microsoft Office skills including Outlook, Excel, Word and PowerPoint

Relationships:

• Successful candidate will work closely across multiple company departments to develop company strategy and assist in execution

Salary and benefits:

Very competitive remuneration and benefits package